The Value of Reputation

7-reputation-dimensions

A few days ago, I published the chart you see in this post on Twitter to highlight how one of my favorite brands, Nutella, has the best global reputation across the board. The Reputation Institute, which was introduced to me by my friend Richard Binhammer over a year ago, pulls together seven dimensions to compute a brand’s reputation.

They are:

  • product/service

  …

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