02 Sep, 2009

Why is it that the social monitoring vendors that support NLP (natural language processing) for sentiment scoring will go on and on about their 80% and up accuracy? And yet, the vendors that don’t offer NLP and opt only for human analysis will tell you that sentiment analysis can not and WILL NEVER be accurate…
A recent article in the NYTimes Mining the Web for Feelings, Not Facts called attention to both the powerful …
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