23 Feb, 2010
Every project should start with this question.
In what ways do you want things to be different for your brand as a result of this? How do you want things to be different for your business after people see this ad? What are you hoping people will do after this experience that they aren’t already doing?

What specific valuable outcomes are we trying to achieve?
Specific as in crystal clear, unambiguous, jargon-free, and measurable. …
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