All posts filed under: quotes

Failures at Amazon

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orgdesign / quotes

I’ve made billions of dollars of failures at Amazon.com. Literally billions of dollars of failures. You might remember Pets.com or Kosmo.com. It was like getting a root canal with no anesthesia. None of those things are fun. But they also don’t matter. What really matters is, companies that don’t continue to experiment, companies that don’t embrace failure, they eventually get in a desperate position where the only thing they can do is a Hail Mary […]

Taste as Mastery of Change

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quotes

Taste now comes from a mastery of change, not a mastery of status. […] Cool is an outsider’s sensibility now completely internalized, built into every individual and our entire culture. […] it is anthropologically more rewarding, I think, to see cool as a measure of our culture’s ability to absorb conflicting impulses and embrace contradiction. Grant McCracken

Fans as Lead Users

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quotes

Fans are lead users – early adopters of new products and properties but also early adapters who retrofit those materials to better serve their needs; studying how they modify media properties may help companies to better identify otherwise unnoticed flaws and potentials. Henry Jenkins

Noisy and Public

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quotes

If old consumers were assumed to be passive, then new consumers are active. If old consumers were predictable and stayed where you told them, then new consumers are migratory, showing a declining loyalty to networks or media. If old consumers were isolated individuals, then new consumers are more socially connected. If the work of media consumers was once silent and invisible, then new consumers are now noisy and public. Henry Jenkins

People Still Care About Privacy

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quotes

Privacy isn’t a technological binary that you turn off and on. Privacy is about having control of a situation. It’s about controlling what information flows where and adjusting measures of trust when things flow in unexpected ways. It’s about creating certainty so that we can act appropriately. People still care about privacy because they care about control. danah boyd